*Albuquerque Real Estate: Patrick Montrose: Clients*

Albuquerque Real Estate: Patrick Montrose: Clients

Below are a few of the unsolicited notes or e-mails that I or my Broker have received from my clients over the years that I've been a Realtor in the Metro Albuquerque market. People are quick to complain if the are unhappy with someone's services, but it is rare for them to take time to let a person know they've done their job well; it is even rarer to put those thoughts into written form...

Buyers

"Being from out of town, we needed an agent we could trust...Patrick proved to be that agent. He took care of all the details. He referred us to an agent, here in California, to sell our home, he helped us pre-qualify for a loan to purchase our new home in Albuquerque, and he showed us homes that fit our specifications. He even ordered all the inspections that we requested when we found the right home." - The Lujans 1994

"You were helpful, personable and responded when we required your expertise. Working from a distance was at times perplexing for us, but you helped us work through the transaction smoothly. You covered all aspects of the transaction. There is nothing else we can think of that you could have done better." - Bill and Sondra Bauer

"Our move was difficult, because it was long distance from Illinois. Pat gave us all of his time and attention when we were in town. He escorted us all over the city as we tried to determine what location would suit us. When we decided on the East Mountains area instead, he immediately was prepared and devoted several more days to that. Pat's guidance helped us to make a choice that is very good for us. I can't think of anything he could or should have done to help more than he did." - Barbara and Robert

" I heard about you from a very good friend- I might add, extremely satisfied with your service friend. Your service was outstanding. You were always accessible- regardless of the time or day. You answered every question I asked and more provided an education in an area I knew little about - buying a home. It was a pleasure meeting and working with you- an added pleasure was meeting your wife Sue. Any time or any way I can be of help, please don't hesitate to call. My door is always open to you." - JoAnn Garber

"I am writing this with great pleasure to express my appreciation for the excellent representation and service received from Pat Montrose, who represented my wife Gail and myself as Buyer's Agent. The property was in the hands of a relocation company, which added great complexity to the negotiations; Pat provided us with very enthusiastic, timely, and accurate advice on what to expect throughput the process of tedious and frustrating negotiations. This advice greatly assisted us in reaching a price target that was far below our initial objectives and thus made the entire negotiation process beneficial to us. Pat was always there to resolve each problem as it arose. His extra support included assisting in arranging financing, helping us to meet contractors, co-ordinating with all parties involved directly or indirectly in the transaction, helping us to perform seller paid repairs on the property, as well as helping us obtain small extras from the seller that probably saved us between $500 and $1,000. Pat was present and took an active part in the inspections of the property. Pat has even volunteered to keep an eye on the property for us for the next few months while we make final relocation arrangements.
The list of extra services provided by Pat at all times is endless and was far beyond the scope of a Buyer's Agent. It should be noted that Pat always returned every one of our innumerable telephone calls and E-mails on a very timely basis. As you can gather, I just cannot say enough about Pat on both a professional and personal level. I would gladly provide a personal reference on Pat's behalf, it would be my very great pleasure to do so." - Jeff and Gail Mandel

"In May of 1998, we started a search for an unusual, and not well defined, property description. Pat and his wife Sue started the process of showing us property, a process that stretched over many months. Pat was both patient with and responsive to us as we honed in on just exactly what we wanted. In this process, Pat was efficient and a "fast learner" in that with every showing, he eliminated categories we rejected - either on price or description - and never showed us what we didn't want again (unusual in our experience with Realtors in the past).
During this time, we exchanged dozens of e-mails, faxes and phone calls with the Montroses. This included many after-hours and Sunday exchanges. Especially as we went into the negotiating phase of the property we finally settled on, there was a continuous flow of questions and concerns from us, and Pat responded efficiently and enthusiastically to us throughout. We were dealing with a somewhat difficult seller, and Pat managed the process more smoothly than we thought possible.
Pat provided several services that seem outside the duties of a buyer's agent. For instance, he acquired three bids on radon mitigation for us and acquired a house number from the county zoning people.
Throughout the process from first showing through closing, Pat was helpful, providing solid, practical advice and counsel. we will definitely recommend him to any acquaintances looking to buy or sell property in this area." - Willis and Dorothy Duff

"In 1997, Pat sold the house my husband (he wasn't my husband yet at the time!) was renting. We knew we liked Pat but never intended to buy a house in Albuquerque as we were going to move out of state. We never left, however, and in late 2001 a house came up for sale four down from where we were renting. We knew instantly we wanted Pat to represent us but we couldn't remember his name! I called Coldwell Banker and asked them to search for the house he had sold where my husband was living in 1997. At the same time, I had the Coldwell Banker web site open and was searching through every name until I found his and knew I had the right man. I called Pat and we never looked back. We couldn't have done it without Pat. We are self-employed and there were many trying moments with the mortgage company when I thought it would all fall through but Pat was there to help us through every step of the process. Each time, someone tells my husband they are going to move, Joe gives them Pat's card. We'll never use another realtor as long as we live in Albuquerque!" -- Michelle Linn and Joe Gust

"We are relocating to Placitas in 10 days. We researched Realtors in Albuquerque on the web and found Pat. We spent about 3 days with Pat and Susan looking at property. Not only did we find our dream home, we had fun doing it with Pat. He has been most helpful in handling the entire transaction, going to the house for the inspections, helping with closing documents and overseeing the entire process since we are still in Southern California.
Because of Pat's professionalism and personal attention, the entire process has gone smoothly and we have not had to worry about any of the details and we can't thank him enough. "- Ben and Kate Echeverria - 2004

"We ended up working with Coldwell Banker because our agent, Pat Montrose, was the most attentive, responsive, and professional of the various agents we initially contacted. We never regretted this decision- Pat did a perfect job for us: we got what we wanted swiftly, efficiently and under amazingly favorable terms." - Fredrick Walter And Barbara Bryant - 2005

First contact was through Pat Montrose's web site. We communicated with Pat Montrose via e-mail from Costa Rica for more than a year while our home there was on the market. Pat Montrose did a GREAT job, with much patience, communicating with us and keeping us informed. He was "ready when we were" to show us properties here. We enjoyed working with him and would certainly recommend him to others- Patty and Blaine McClary - 2005

We just want to say right up front that Pat is one of the best Realtors we've ever had the pleasure to work with. He didn't hesitate to deal with us on-line from Washington State. He always responded in a timely manner to our questions about both Albuquerque and the East Mountains. He was outstanding when we showed up to meet him and others at the office. We had no inclination to go with Coldwell Banker and Legacy Mortgage, but it soon became apparent that these are the people who will provide service to the customer. Pat was always available 24/7 even when he was ill. We view Pat as not only an excellent Realtor, but also as a friend. He was always looking out for our interest. Just wish there where more people like Pat as it would trueness be a pleasure to purchase a home. Can't say enough about Pat Montrose, thanks again. - Ken and Sheila Till - 2005

Pat was unfailingly professional, knowledgeable, helpful, friendly, and a great resource for answering our questions. He was also very patient with us as we went through a rather long process of selling our home in Deming and having a limited budget with which to work. All around, we recommend Pat in the highest terms and will certainly work with him again if we buy or sell another home. - Carol and Bill Hayes - 2006

It was a pleasure to work with Pat Montrose. Pat was very professional, courteous, and attentive to every detail. He provided us with valuable information about the Area. He quickly assessed our housing preferences and patiently showed us many properties that fit our needs. His associate, Pat Carli, was also helpful in our transaction; we appreciate the excellent service we received. - Keith and Margaret Whalen- 2006

Patrick Montrose was very courteous and helpful every time he contacted me concerning the sale of my Rio Rancho Estates Lot. My daughter, Karen Schollaert, handled most of the transaction with Patrick (I'm 93), but she kept me posted on the transaction.- Anne B. Nedley- 2007

Sellers

"At a time when my elderly father was very ill you took care of every single matter for me. I turned the house over to you and you sold it quickly and at a very good price. You were a God send!" -Jacqueline Kiefer

"Mine was a rather unusual situation, involving a deceased owner and me as her personal representative who lived 500 miles away. Patrick did his job in a thoroughly professional manner. He took care of all the details to the extent that I didn't have to return - even for the closing. His personal manners were such as to give me confidence in all of his recommendatons, - James A. Taff

"You represented yourself and Coldwell Banker in a professional manner at all times. You surprised yourself...selling the property in not 90 days, not 30 days, but 9 days!!!" - Steve Meyer

"On a scale of one to ten, I would rate your performance a twelve! I've thought it over, and decided that your service was exactly what I would confidently expect of a good real estate agent if I hadn't had the experience I've had in the past with the common run of real estate agent's work.' - Suzy Charnas

"We have talked so often and you've given me so much good advice, re: my property in Albuquerque, and I know that you are doing this out of professional dedication rather than monetary return. If you ever need a reference letter or whatever- I'm yours. Your family should be proud of the way you help people." -Tom Stephens

I would like to thank you for everything you have done to sell my lot. You always had a positive attitude when it seemed there was no head way. Also I appreciated your honest opinion when answering my questions. Your guidance made the sale go smoothly. Thank you for your extra effort especially for me being here in New Jersey. If Patti and I move to New Mexico I would want you to be our Realtor. Your integrity is above reproach. Thank you again. - Marcel Storms

Thanks so much for your efforts to get the sale completed. I received the checks yesterday. I'll look you up if we get to Albuquerque again and buy you dinner. -Barbara Gaul, CPA, CFP

Pat, I received the check at 11:00am EST and I am on my way to the Bank right now BUT, I wanted to take a moment to thank you for your efforts on my behalf - you made it absolutely painless - it was truly a pleasure doing business with you and so very much appreciated. MANY THANKS, Bob Bauer - 2006